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If you come across distortion like this you need to check a few settings between UserEnd and Media Editor 3.

Check your sign size.

Make sure your LED sign size is correct in both UserEnd and Media Editor 3.
If you try to cram a 160 x 80 movie into 128 x 24 sign, it won't display properly.

Manage your tokens.

Make sure you do not stretch your tokens to make them bigger.
Always use the font button to change the size and font type properly.

 

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